Most servers from the primary manufacturers today come with a 3 Year warranty with a variety of service levels. Such warranties can be enhanced or extended at the time of purchase. The service is then delivered though a series of subcontractors with no direct commitment to you the buyer.

Dacoll offer a full range of maintenance options for your servers and build in meaningfull Service Level Agreements with remote hardware monitoring, management and application monitoring as required. These central, Zero Touch, services ensure your servers are fully maintained and available to your business. Our server engineers are all security cleared to simply access and control your escort costs.

Our Remote Operation Centre is manned 365 X 24 and reduces server down time by identifying components that are running out of specification. The operator then despatches an engineer with the replacement part to site at a time most suited to the customer and their users. This feature has two primary benefits in that faults are corrected mainly outside of core business time and costs are reduced.

Our ROC system can manage both physical and virtual machines maximising system availabilty and user production.

Sweat your assets: In todays economic conditions Dacoll can extend the life of your systems beyond the manufacturer's norm. We offer full service SLA contracts on most systems and are currently supporting servers up to 6 years old that are in specific roles.

Reporting: Dacoll's Service Delivery Manager will provide full performance and trend reporting which will ensure that your estate is performing to it's maximum capability.